Join us for a dynamic conversation exploring how forward-thinking CPA firms are reimagining career progression for non-client serving roles, including talent acquisition. We'll examine how these career paths compare to traditional client-serving tracks — and why the distinction matters more than ever.

In this session, you'll gain practical insights on:

  • Navigating Common Challenges – Identify the roadblocks firms face when developing non-client serving talent and walk away with strategies to overcome them
  • Building Clear Progression Models – Discover why structured, transparent career pathways are critical to retention, engagement, and long-term firm health
  • Driving Strategic Value – Learn how non-client serving professionals can go beyond their day-to-day responsibilities to directly contribute to firm performance and unlock exciting new opportunities

Whether you're in HR, L&D, operations, or firm leadership, this session will equip you with fresh perspectives and actionable ideas to elevate every member of your team.

A special thank you to our facilitators - John Cambareri, KLR and Taylor Phillips, Draffin Tucker